FAQ for Z4 Mobile for iOS

1. What is Z4 Mobile?

Z4 Mobile allows you to make both point-to-point and VRS calls on your iPhone 4, iPhone 4S or iPod Touch (4th Generation). It turns iPhone 4, iPhone 4S or iPod Touch into a mobile videophone.

2. Can I call to VP200 using Z4 Mobile on iPhone 4, iPhone 4S iPod Touch, or iPad 2?

Yes! Z4 Mobile can call VP200 and receive calls from a VP200.

3. How much does the Z4 Mobile app cost?

There is no charge to register or to use the Z4 Mobile app. Go to Apple’s iTunes store and search for Z4 Mobile.
Download the app and install it on your iPhone 4, iPhone 4S or iPod Touch (4th Generation).

4. Can Z4 Mobile be used with ANY Apple iPhone4, iPhone 4S, iPod or iPad?

No. Z4 mobile can only be used with iPhone 4, iPhone 4S or iPad 2 (from either AT&T, Verizon and Sprint (iPhone4S only),
or the iPod Touch 4th Generation. If you try to install Z4 Mobile on other versions of iPhone or iPod devices,
the application will inform you that the device is not compatible.

5. What do I need to make Z4 Mobile calls?

6. Can a hearing person call my iPhone 4, iPhone 4S, iPod Touch (4th Generation) or iPad 2 through Z4 Mobile?

Yes! Z4 Mobile is designed for both inbound and outbound point-to-point and ZVRS calls just like our Z4 app for PCs or Macs.

7. Can I make a point-to-point call to a videophone using Z4 Mobile?

Yes! Z4 Mobile is designed for both inbound and outbound point-to-point and ZVRS calls just like our Z4 app for PCs or Macs.

8. Does Z4 Mobile have voice carry-over (VCO) capabilities?

Yes! Z4 Mobile for iPhone 4, iPhone 4S and iPod Touch (4th Generation) supports our VCO Plus service. You can use the microphone/speaker of the device itself. The iPhone 4, iPhone 4S and iPod Touch support single-line VCO.

9. Can I make HolaVRS calls using Z4 Mobile?

Yes! Z4 Mobile for iPhone 4, iPhone 4S and iPod Touch (4th Generation) is designed for both inbound and outbound HolaZVRS calls just like our Z4 app for PCs or Macs.

10. Will Z4 Mobile work with 911?

Yes! Z4 Mobile supports automatic 911 calls. In fact, it works with any valid 3-digit phone number (such as 411 or 511).

11. Who do I contact if I experience any technical issues?

If you have questions or experience technical difficulties with Z4 Mobile for iPhone 4, iPhone 4S and iPod Touch, contact our Customer Care team for assistance:



Call: 866.932.7891 or help.zvrs.tv

Email: help@zvrs.com