VCO Plus

Single-line VCO for ultimate convenience!

Other VRS providers might offer voice carry-over (VCO) service, but none of them can match The Z for quality and ease. That’s why we call it VCO Plus!

• Use your own voice to speak to the other caller when
  placing VRS calls, PLUS
  
  
• Talk directly into the Z videophone using our single-line VCO technology … no need for a second phone, PLUS
  
  
• Answer your calls directly with the press of a button, no waiting for a second line to connect, PLUS
  
  
• Certified interpreters with specialized skills in handling VCO calls, PLUS
  
  
• Choose your preferred communication option: American Sign Language, English-based sign language or English-based sign language with lipreading.

Instructions

1. There are two ways to enable VCO Plus
   • You can tell the video interpreter when making a call that this is a VCO call OR
   • Go to “My Contacts” and click the name of the contact, then click the button to choose “Voice Carry Over (VCO).” The video interpreter will now know it’s a VCO call when you call this contact.


2. When making the call, you can speak into the handset or microphone/speakerphone, and the video interpreter will interpret the dialogue from the hearing person.