Job - Telesales Specialist
Date Posted:
06/25/2015
Title:
Telesales Specialist
Locations:
Austin, TX and Clearwater, FL
Description:
Summary: As an telesales agent you will create interest to potential customers to switch their current provider and becoming a ZVRS customer
Responsibilities:
Essential Duties and Responsibilities include the following:
• Pro-actively call individuals listed on the company “Hot List”
• Educate the individual about CSDVRS’s product offerings
• “Sell” the CSDVRS product and features to the individual
• Convert the “Individual” into a CSDVRS “Customer”
• End of call should result in the “Customer” placing a confirmation call to CSDVRS audio customer service.
• Close at least one “verified” customer per hour while working.
• Maintain up-to-date knowledge on all of CSDVRS’s product offerings through a combination of product demonstrations, Tele-Sales meetings, and marketing materials)
• Transfer all business leads to the Director Internal Ops.
• Provide clear communication to the Tele-Sales Lead and work all open items to closure
Telesales Responsibilities:
Under the supervision of the Team Leader, effectively carries out the duties listed above in order to create a work environment that is an efficient operation that supports customer satisfaction demands.
Qualifications:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to maintain confidentiality.
• Must have a good understanding of Deaf Culture.
• Must have excellent signing skills.
Requirements:
Education and/or Experience:
• Ability to foster a positive work environment
• Ability to multi-task and problem solve
To perform the job successfully, an individual should demonstrate the following competencies:
• Demonstrates attention to detail; support customers’ satisfaction.
• Identifies and resolves problems in a timely manner; Assist in developing alternative solutions; Completes projects on time.
• Responds promptly to customer needs
• Balances team and individual responsibilities; Contributes to building a positive team spirit; Supports everyone’s efforts to succeed.
• Assist in improving processes, products and services.
• Available to work a flexible shift based on scheduling needs
Salary:
Hourly rate plus commissions
Benefits:
No benefits
Application Deadline:
Open until filled.